Refund Policy

At Zainvy, we want you to be fully satisfied with every purchase. If you receive a defective or incorrect item, please contact us within 7 days of delivery via WhatsApp or email.

Eligibility

• Items must be unused and in their original packaging.
• Proof of purchase (order number) is required.
• Sale items are non-refundable unless defective.

Process

Once we receive and inspect the returned item, we will notify you within 3–5 business days. Approved refunds are processed to your original payment method.

Contact us at zainvyofficial@gmail.com.